Buying | Selling | Shipping | Returning

Buying

We accept the following forms of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Personal Check (See restrictions under shipping)
  • Money Order/Cashier's Check.

Each item will have a photo and as thorough a write-up as possible about its prior use and condition. However, sometimes, with a little repair work, items could be good as new. These items are noted with “Needs TLC” on the website. More photos of any item you are interested are available upon request (may take up to 24 hours).

Currently, orders can only be processed to U.S. and Canadian addresses.

We do not offer any lay-away or payment plans.

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Shipping

Your item will be shipped UPS with insurance. We also ship via expedited freight at the buyer’s expense.

Shipping is not free for returned items. Buyer is responsible for all charges related to returned item. We suggest purchasing postal insurance for buyer’s reduced liability.

If paying by personal check, item(s) will not be shipped until funds have cleared financial institutions. A $30 fee will be charged for returned checks.

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Returning

If you wish to return your item(s), you must notify us and mail item within 5 days of receipt of item. Parcel's postmark will be used to verify return date. Buyer will be refunded the full purchase amount in the original form of payment and item will be immediately put back online for sale.

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Selling

We will come to your ranch or residence to evaluate and pickup your merchandise on the spot (Only sellers in the local area, see map).

What you will receive:

  • Tack and Clothing Items: 70% of the final purchase price
  • Saddles: 75% of the final purchase price
  • Payment sent within 15 days of sale

Seller reserves the right to have their item returned to them at any time.

For successful online sales, it is very important to have your item look its best. Our buyers want to receive clean, repaired, and working items. We may opt not to consign the item, or we may add a disclaimer to the item’s page stating “some cleaning required by buyer” along with a “Needs TLC” remark. Don’t have the time to clean your items? Not a problem! We also offer a cleaning/repair service. We will clean/repair your items for you at an additional charge of $5.00-$25.00 per item depending on the condition and labor involved. This fee is due once the item is picked up or received by us, and before the item is placed online for sale. It is NON refundable.

Any item not sold in 90 days will either be:

  1. Returned to seller. If local, (see map) we will deliver the item to your residence or ranch for no fee. This service is not available to sellers outside the local delivery area.
  2. Reduced in price by 25% and listed on our Sale Lot page. Consignment percentages remain the same as listed above.
  3. Donated to our local charity program with receipt mailed to seller.

2nd Wind 2nd Hands only accepts items from residents in the local coverage area (see map). On occasion, our travels take us through Northern California, Oregon, Washington and some Canadian areas. We would be happy to arrange an appointment to evaluate and pick up merchandise in these areas. Please contact us directly at marcia@2ndwind2ndhands.com for our next scheduled trip.

2nd Wind 2nd Hands requires all items in our possession before listing item online. This insures the item’s authenticity and quality. 2nd Wind 2nd Hands is responsible for theft and damage while item is in our care, custody and control.

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